Claims Examiner/Senior Claims Examiner (Casualty)


Kinsale Insurance is an Excess & Surplus lines insurer specializing in hard-to-place, small to medium sized commercial accounts. Kinsale is eligible in all states and writes a variety of Property, Casualty and Specialty lines through fifteen underwriting divisions. Given the experience of our staff and our control over the underwriting and claims processes, Kinsale offers unmatched underwriting flexibility to brokers placing difficult E&S accounts. Kinsale will consider offering terms on a wide range of risks including accounts with new or high hazard operations and businesses that have a poor loss history or that are located in high risk venues. Kinsale Insurance is looking for a full time Senior Claims Examiner to join our growing company and Claims team to work onsite in our new office building in Richmond, VA.


  • Responsible for handling a wide variety of Casualty claims under the direction of a Claims Supervisor
  • Conducts, coordinates, and directs investigation for all aspects of the claims process
  • Determines liability, evaluates exposure, and negotiates claims to resolution
  • Investigates and analyzes coverage; makes coverage determinations; drafts coverage correspondence; effectively communicates coverage determinations to policyholders and other stakeholders
  • Maintains accurate documentation and information in claim file
  • Manages litigated claims filed against insureds; appoints, directs, and manages defense counsel
  • Proactively drives litigation toward resolution
  • Participates in and attends mediations and/or trials to facilitate fair resolutions of claims


  • A minimum of 5 plus years of experience handling commercial general liability claims involving bodily injury and property damage
  • Superior written and oral communication skills
  • Strong analytical and problem-solving skills
  • Strong organization and time management skills
  • Ability to work in a collaborative environment
  • Ability to multi-task
  • Strong negotiation skills
  • Proficiency in assigning and directing investigations
  • Experience handling claims in litigation
  • Ability to analyze medical records, contracts including risk transfer provisions, property damage estimates, and litigation documentation to determine applicability to claim resolution
  • Exhibit skills in Microsoft Office products (Word, Outlook, Excel, Power Point)

Education and Certifications:

  • Four-year college degree is required
  • Adjuster licenses or other industry designations are desired but not required

At Kinsale we offer the following great benefits:

  • Competitive salary with performance-based bonus opportunities
  • Single and Family Health, Dental and Vision Insurance plans with HSA funds contributed
  • Short-Term and Long-Term disability
  • Life Insurance
  • Matching 401(k)
  • Generous Paid Time Off and Holidays
  • Education dollars for training and certifications